CAMPGROUND REVIEW – Military
Campground/RV Park: Fort Benning Uchee Creek Army Campground
Location: 7 Uchee Creek Rd, Fort Mitchell, AL 36856 (706) 545-4053 or (706) 545-7238
Date(s) Stayed: 3/18/15 – 4/19/15
Length of Stay: 1 month
Site #: 52 and 411
Cost per night (with taxes): $648/month
Discount Used: none
Connections: FHU’s
Stars: –1
Fort Benning Uchee Creek Army Campground is an Army managed (more like “mismanaged”) campground located ‘off’ post. Being totally transparent and honest, we would NOT stay here again nor would we recommend this campground to any military RV’ers, friends or family.. Beginning with the staff, except for a sweet young lady “Nadidia”, they seriously need to hone their customer service skills. Most of the office staff have foreign accents that may be difficult to understand. Watch your credit card! They overcharged us even before we left. We spent 30 minutes there telling them how much we owed because they couldn’t understand fluent English or mathematics.
We made a reservation over 2 months in advance, explaining to the woman who was taking our reservation that we needed a big rig site for our 43′ 5th wheel toyhauler. When we arrived to our assigned site, it was awful. We literally had to shoehorn our rig between trees that were inches from our slides when they were out on muddy packed dirt site. We were unable to put our awning out because the trees and branches were too close and low hanging. The sites were dirty, unkempt, overgrown and firepits that needed cleaned with sterile gloves. We literally had to clean our site just to be able to enjoy looking at it. The picnic table was falling apart. Not 30 minutes later after hooking up our electric, we experienced a power surge that could have fried our whole rig’s electric/electronics had we not had our power surge protector. Still, it damaged our refrigerator which cost us $120 service call. After experiencing two more days of power surges, we went to the camp office to ask to move to the BIG RIG sites over in the 400 section (why they didn’t put us there to begin with is beyond us!). We would have asked to move earlier however, the MWR office sponsored a “civilian” archery competition in which they had already rented out all of their other sites to “civilians”. That weekend was total mayhem! No MP’s or security at all. Participants in their cars, trucks, and golf carts were speeding through the campsite (the speed limit ranged from 10-20mph). Made a very unpleasant weekend on top of the already power issues and filth we were experiencing.
After the weekend was over, we packed up and moved over to our new site which was much improved and cleaner with asphalt pull-throughs. However, the electric power still had serious issues throughout our stay. Every night precisely at 6:00 pm, power would go out for approximately 15 minutes (dinner time?) and with frequent power outings/surges. We were told by one of the staff that came to look at it that they have had nothing but problems with the underground cable/wiring. Their provided ‘free WiFi’ worked sparsely. We tried to use our AT&T hotspot and Verizon WiFi’s which worked only 10% of the time. We couldn’t even get a signal for our phone calls. We assumed that because of the location of the campground to the air strips, that the air traffic control may have been jamming disallowing our use. If you are an RV’er that relies on internet, buyer beware. Several times we had to take our laptop to the PX food court to do research and make reservations.
The laundry was expensive for being a military facility. There were no tables to fold your clothes on. The bathrooms were dirty. The Camp Host’s idea of cleaning the bathrooms was just refilling the toilet paper. Again, I mention there is NO SECURITY even though its a military owned campground. In fact, the gate on one side is in the stuck position of up. ‘Anyone’ could drive in and access the campground; not a safe place for military families to enjoy security while their loved ones may be deployed. Also, it is quite a drive just to get to the campground; 10 mile drive just to get to the gate to get on post and about 17 miles to the commissary/px.
This military campground was quite expensive for what it was and offered; at least in the spring month that we were there. The pool and pool area was disgusting. The whole grounds severely needed landscaping help. What we’ve heard from several ‘upper level’ military members is the MWR there mismanaged their books and now are trying to recoup the funds on the backs of those who use the RV campground. Also, this was the first military campground that charges military retirees based on rank, but either way, it was the most expensive ‘military’ campground we’ve ever stayed at. Average is $450-500/month. Uchee Creek was $648!!! We’ve stayed at gorgeous RV RESORTS that were less money.
Unfortunately, it hurts our hearts to write such a negative review of a campground, let alone a military campground. But we are honest and want folks who may consider staying here to be aware of the mismanagement of this Army MWR.